HSA/FSA Reimbursement Information（Only USA）
Most of our ergonomic chairs are HSA/FSA eligible for customers seeking relief from back, neck, or spinal discomfort. This eligibility applies to products designed to support posture, reduce chronic sitting pain, and promote spinal health.
1.How to Reimburse？
1.Complete your purchase using any credit card (HSA/FSA cards are not required for checkout).
2.Save the order receipt automatically emailed to you after your purchase — this receipt contains all necessary details for your claim.
3.Product features (including lumbar support, spinal alignment, and ergonomic design) are detailed on each product page. You may print or screenshot the product page to submit with your claim, as it helps verify the product’s health-related benefits.
4.Log in to your HSA/FSA provider portal (e.g., Fidelity, Optum, Cigna).
5.Submit your claim through the portal, including: your order receipt, a screenshot/printout of the product page (to confirm functionality), and a Letter of Medical Necessity (LMN) from your doctor (if required by your plan).
6.Wait for your claim to be reviewed and approved. Once approved, funds will be refunded to your personal bank account or HSA/FSA account.
The Order Receipt Like this Image:
Additional Materials (Potentially Useful): Our Product Certifications, Product Installation Manual, & Patents
2.Important Notes
- Reimbursement is not guaranteed. Approval depends solely on your HSA/FSA plan administrator’s policies.
- Eligibility varies by employer and insurance provider — we recommend checking with your HSA/FSA provider for specific details about your coverage.
- If your claim is denied, our standard return policy still applies, and you may initiate a return in accordance with our terms.
3.Important Clarification on Reimbursement Ratio & Savings:
HSA/FSA Reimbursement Ratios (Simple Scenarios):
- If your claim is NOT approved: 0% reimbursement (no funds will be returned).
- If your claim is approved & your HSA/FSA balance ≥ your order amount (e.g., $500 order, $500+ in account): 100% reimbursement (full order amount).
- If your claim is approved & your HSA/FSA balance < your order amount (e.g., $500 order, $300 in account): 100% reimbursement (but only up to your remaining balance, e.g., $300).
4.Reimbursement Success Rate & Reasons for Denial:
- 60%-70% of claims are approved smoothly;
- 20%-25% require a Letter of Medical Necessity (LMN) for approval;
- 5%-15% are fully denied.
5.Common reasons for denial include:
your HSA/FSA plan does not cover ergonomic chairs, failure to provide an LMN (if required), insufficient annual account balance, or plan-specific restrictions.
FAQs
Is your chair HSA/FSA eligible?
Yes, our ergonomic chairs are generally considered HSA/FSA eligible when used to support back health, improve posture, or reduce discomfort from prolonged sitting. Simply place your order, use your receipt to submit a claim to your HSA/FSA provider, and follow their reimbursement process.
Do I need a prescription or LMN to get reimbursed?
Policies vary by HSA/FSA provider. Some plans accept the order receipt directly, while others may require a Letter of Medical Necessity (LMN) from your doctor stating the chair is medically necessary.
What if my HSA/FSA claim is denied?
Reimbursement eligibility is determined solely by your HSA/FSA plan administrator. We do not guarantee approval. If your claim is denied, our standard return policy still applies.
Do I need to use an HSA/FSA card to pay?
No, you can complete your purchase with any credit card. After purchase, submit the order receipt to your HSA/FSA provider for reimbursement.
Will the product manual affect my reimbursement?
No. Product features (lumbar support, ergonomic design, etc.) are detailed on our product pages. You can print the product page for your claim, even if the manual only includes installation steps.